Effective Date: May 1, 2026
Roen Handmade (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it when you visit roenhandmade.com or interact with our presence on Instagram and Facebook.
Who We Are
Roen Handmade is a small handmade jewelry business operated from Atlanta, Georgia, USA. Our website is roenhandmade.com. For privacy questions, contact us at mjohnson@groundrushinc.com.
Personal Data We Collect
When you place an order or create an account, we collect:
- Your name and shipping address
- Your billing address
- Your email address and phone number
- Payment information (processed by our payment provider — we do not store full card numbers)
- Order history
When you visit our site, we automatically collect:
- IP address
- Browser type and device
- Pages viewed and referring URLs
- Cookies (see below)
If you contact us, we collect the message contents and your contact information.
Cookies and Tracking
We use cookies to:
- Maintain your shopping cart and login session
- Remember your preferences
- Analyze how visitors use the site
- Power product tagging and shopping features on Instagram and Facebook (Meta Pixel)
You can disable cookies in your browser, but parts of the site may not work as expected.
How We Use Your Data
- To fulfill and ship your orders
- To respond to your messages and support requests
- To send order confirmations and shipping updates
- With your consent, to send marketing emails about new collections (you can unsubscribe at any time)
- To prevent fraud and comply with legal obligations
- To improve our products and website
Who We Share Your Data With
We share data only as needed to run the business:
- Payment processors (e.g., Stripe, PayPal) — to process your payments
- Shipping carriers (e.g., USPS, UPS) — to deliver your orders
- Email service providers — to send transactional and marketing emails
- Meta Platforms (Facebook, Instagram) — when you discover or purchase our products through Instagram Shop or Facebook Shop, Meta receives information necessary to facilitate that experience. Meta’s privacy practices are described at facebook.com/privacy/policy/.
- Hosting and infrastructure providers — to operate the website
- Government authorities — when required by law
We do not sell your personal information.
Data Retention
- Order and tax records: 7 years (legal requirement)
- Account information: until you delete your account
- Marketing email lists: until you unsubscribe
- Comments and contact messages: indefinitely unless you request deletion
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
- Opt out of the sale or sharing of your information (we do not sell, but you may still submit a request)
To exercise any of these rights, email mjohnson@groundrushinc.com. We will respond within 30 days.
Children
Our site is not directed to children under 13. We do not knowingly collect data from children under 13.
International Visitors
Our servers are located in the United States. If you visit from outside the US, your data will be transferred to and stored on US servers.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above shows when it was last revised. Material changes will be announced on the website.
Contact
Roen Handmade
Email: mjohnson@groundrushinc.com
Website: roenhandmade.com